- Return & Refund Eligibility
We accept returns and issue refunds for unused, undamaged clothes hangers within 30 days of delivery.
Items must be returned in their original packaging with no signs of wear, damage, or dirt. - Free Return Shipping
We provide free return shipping for all eligible returns.
We will cover the cost of return delivery; you will not be charged for return shipping fees. - How to Return
Contact our customer service within 30 days of receiving your order to request a return.
Provide your order number and photos of the product and packaging.
Once approved, we will send you a prepaid return label.
Ship the item back and provide the tracking number. - Non-Returnable Items
Hangers that are used, damaged, or soiled
Items returned after the 30-day period - Refund Processing
Once we receive and inspect the returned item, we will process your refund within 7 days.
Refunds will be issued to your original payment method. - Defective or Damaged Items
If you receive defective, damaged, or incorrect hangers, contact us within 30 days with photos or video proof.
We will arrange a full refund, free replacement, or exchange at no extra cost to you. - Policy Notes
We reserve the right to refuse returns that do not meet the above conditions.
This policy applies to all clothes hanger purchases and may be updated without prior notice. - Contact Us
If you have any questions regarding your order, our products, or our services, please contact our customer service team.
Monday – Friday: 10:00 AM – 6:00 PM
Phone: +86 18978682778
Email: service@xlcoathanger.us
Address: Room B-2106, Jinmao Building, No. 68 Liliu Road, Zhongshan Community, Licheng Town, Lipu County